Payment & Returns

  • Can I pay cash on collection?

    Cash on collection is welcomed. Please contact us to make an appointment to pick up your item and pay on collection.
  • Can I return my Bell Tent?

    Yes we accept returns within 14 days for items that are unused and unopened. Returned items will minus shipping charges.  For UK orders we can arrange the return collection for you. Your refund will minus the shipping costs.  For EU and international orders, returned items must be arranged on...
  • What happens if my item is damaged?

    All damaged items must be reported within 7 days. A replacement or refund can be offered where your claim meets our terms and conditions. We are not responsible for the return costs on returned items until the items have been checked by our inspection team. It can take up to 4 weeks for the case ...